Today the conference really started. The Minister of HR of Malaysia was present to open the IFTDO conference. It’s remarkable and nice when a country has a Minister of HR. It says something about the topic. You think it’s really important and it also says something about the stretch Malaysia wants to make on this matter. After a few sentences the Minister talked already about Human Capital. And with the statement: People first, performance now! His Excellency really took of with a few insights of the strategy and policies in Malaysia. And during the ceremony we noticed a young woman, dressed in a very nice and probably traditional Malaysian dress. She had to escort the honourable guests on and off the stage. And while she was standing there, her lips were moving all the time. Like if she was talking but didn’t make any sound. When you watched her carefully she was repeating what all the other speakers were saying. Why? What was going on? And after a short while she took the folder with the ROI Model and started to read in it and let her lips moving again…..

After the session I went to her and asked the question about the soundless speaking she was doing. She looked at me and said: “I was so bored, I just tried to exercise all the different pronounciations I heard from the stage. And then I asked her about the folder….. Oh, just studying what Mr. Jack Phillips told on stage….. Is that 70 percent learning or not? Learning while you’re at work….. A big class-(conference) room, many teachers and she was just studying at her job. What a great thing to watch!!!